Management

some years ago a friend was visited by an tired harrassed OOH Doctor who also happened to be Course Organiser for the local VTS scheme and an active advocate of NLP. The Doctor barged past the person answering the door (the patient’s husband and a former trainee) and stormed upstairs after a gruff – wheres the patient? Which is to say (a) nobody’s perfect and (b) there is no technique or methodology to be a good doctor/practitioner at all times

More body language

hacking-medschool/body-language

Steven Covey

Steven Covey thinkexist.com

Dale Carnegie

Dale Carnegie brainyquote.com

Kubler Ross changingminds.org

Kubler Ross E (1969) On death and dying. Springer, New York
Denial	and isolation: this is usually a temporary shock response to bad news
Anger	why me
Bargaining	eg between patient and God ‘If only I could live to see.
Depression	mourning lamentation
Acceptance	Acceptance

Giving feedback (management)

http://hacking-medschool.com/giving-feedback-teaching

london deanery.ac.uk models of giving feedback

Performance management

Performance management managementhelp.org

http://youtu.be/6GufMa-J8cI

Time and information management

Was difficult enough in the old days before PCs and emails.
Good doctors devoted themselve to their patients worked long hard hours but did at least work within an environment of contained knowledge, expectations, and limited treatment options.
Rather than liberate or even help us, PCs, email and the internet seem to have created more problems than they appear to solve. Whatever – the information revolution was happening anyway – the tools for handling the problem just weren’t up to the challenge – whilst in themselves creating more problems.
The resources below offer a mix of universal time management principles advice plus how to cope with the distractions of the modern world. Interestingly the best tech solutions are generally lo-fi and simple – technology might finally save us by delivering simple tools that emulate the old ones but remove any need to be techy – thanks to Apple and Open Source platforms – see for example IAWriter App for the ipad.

Get Everything Done and Still Have Time To Play Mark Forster

Get Things Done Dave Allen
Rigorous 12 step program to personal and professional efficiency, organisation, and peace-of-mind. Imagine Queens of Clean coming round to unclutter your office and your mind free you of nagging uncomfortableness of unclosed mental loops and piles of files.

Bit Literacy and GoodToDo Mark Hurst
deceptively simple approach to clearing your inbox by converting emails to future actions on an online to do list. Simpler than a full blown GTD approach but still requiring a degree of rigour.

Connection!
tips and tricks for the computer-based homeworker again with insights for the practicing Clinician in the digital world.

LifeHacker

The best way forward is to be able to afford a good secretary /PA / spouse to do this stuff for you!

Failing that we may just be entering a new golden age where computers can finally be useful